Referrals & Fees
Information for Patients, GPs, and other Referring Health Care Professionals.
All patients require a referral from their GP or from another medical specialist in order to be eligible for a Medicare reimbursement. GP referrals must be renewed every 12 months, whilst a referral from another medical specialist is only valid for 3 months. It is incumbent on patients to organise valid referrals.
Patients are strongly advised to complete assessments tools and to bring these along by their first appointment, according to the reason for consultation.
At Sunnyside, all psychiatrists charge rates similar to those stipulated by the Australian Medical Association (AMA). We do not bulk-bill. Your consult with a psychiatrist will have a portion that is eligible for reimbursement from Medicare. Please note that private health insurance does not cover outpatient appointments.
Our clinical psychologists charge competitive rates. Medicare rebates of about $125 per standard consultation are available for up to 10 sessions, if a Medical Practitioner or Psychiatrist refers you through completing a Mental Health Care Plan. Alternatively, Private Health Fund rebates can be claimed if your policy covers you to see a Clinical Psychologist. A concessional rate/bulk billing may be considered on a needs basis.
How can I pay?
Accounts are paid in full by credit card or eftpos at the time of appointment. Gap payments and cash payments are not available. Credit card details will be requested by our receptionist at the time of your appointment booking and charged following the appointment.
Payments via credit cards will attract a surcharge of 1.2%, whereas payments with EFTPOS cards will be charged fifty cents ($ 0.50) per transaction.
Cancellation or Failure to Attend Fee Policy
- For cancellations with antecedence of more than 2 business days, no cancellation fee applies.
- For cancellations with one business day’s notice, a 50% cancellation fee applies.
- For cancellations on the day of the appointment or failure to attend, the full fee will be charged to the credit card nominated.